Frequently Asked Questions

Match information can be found here.

Select the ‘Buy tickets' and you will be taken to the authorised ticket agent to complete your purchase.

Ticketmaster

Perth Stadium

WACA Ground

Ticketek

All other venues

Please note tickets can be purchased via the web or at the gate on match day (subject to availability)

Tickets purchased through any other channel can be cancelled without notice with no refund or compensation.

There will be various seating options at different price points to suit all customers. 

Yes, there are packages available for selected matches and days. Find out more and speak to one of our sales team here or purchase through Ticketek or Ticketmaster  

Yes, there are travel and accommodation packages available, you can find out more at Cricket Australia Travel Office.

General public tickets can be paid for using VISA, Mastercard, American Express or Afterpay (a form of payment that allows you to pay off your tickets through instalments-conditions apply).

Ticketek customers can purchase tickets using their Qantas Points.  

There is a per transaction charge fee. This charge is only applied per transaction, so whether you purchase 1 or 9 tickets in a single transaction you will only ever pay one fee. Transaction fees vary for each venue.

There is a purchase limit of 9 tickets per match day, subject to availability.

For Group Bookings of 50+, subject to availability, enquires can be made with  Cricket Australia Group bookings  here.

For all venues excluding Perth, for bookings larger than the maximum limit, subject to availability, enquires can be made by emailing  Ticketek Australia Group Bookings quoting your pre-sale password.

Alternatively, we suggest you have multiple people register for the Priority Presale and purchase directly online so you do not miss out, noting it is unlikely you will get seats together.

There is a purchase limit of 9 tickets per match day, subject to availability.

For Group Bookings of 50+, subject to availability, enquires can be made with Cricket Australia Group bookings here.

For all venues excluding Perth, for bookings larger than the maximum limit, subject to availability, enquires can be made by emailing  Ticketek Australia Group Bookings quoting your pre-sale password.

Alternatively, we suggest you have multiple people register for the Priority Presale and purchase directly online so you do not miss out, noting it is unlikely you will get seats together.

Subject to availability groups bookings are currently available at Adelaide Test - days 3 & 4, Gabba Test - day 4, MCG Test - days 3 & 4, Perth Test days 1 – 4 and SCG Test - day 4.   

Each price category is an indication of seat locations in the venues. “A Reserve” tickets will generally provide more shade coverage throughout the day and are in a premium viewing position when compared to the lower price categories.

At all times you will be able to select which category you would like to purchase. In peak on sale times, ticket sales may be limited to ‘next best available’, outside of these times there is more flexibility to select your seat/s within the available seating bays.

Tickets purchased in a single order at the same time will be seated together.

At all venues, there are a range of operational matters which require some tickets to be held in reserve seating that subsequently may become available to the public closer to the match. For example, our broadcast requirements, sightscreen etc.

For International matches children are classified as 3 – 15 years of age as of the time of the match. Children's tickets can be purchased for most price categories, but not all.

Where a concession ticket price is available with a ticket price category, the following cardholders are eligible for a concession ticket (proof of eligibility must be presented upon request): Full-time secondary or tertiary student cards, excluding student cards from institutions based outside Australia; Department of Veterans’ Affairs Card, TPO or Department of Veterans’ Affairs issued Pensioner Concession Card; Commonwealth Senior Health Care Card; Government-issued Pensioner Concession Card; Government-issued Health Care Card.

Only the cardholder is entitled to the concession priced ticket, not any dependents listed on the card.

A family ticket consists of 2 adults and 2 children. Those attending as a family do not need to be related to each other. Family tickets can be purchased for most price categories, but not all.

Available seating types can include wheelchair, vision impaired, hearing impaired, easy access, companion card.

Accessible seating can be purchased as following for each of the agencies.

Ticketmaster

You can purchase accessible tickets directly from your event’s interactive seat map, or by calling 1300 446 925, or through their form and selecting Accessible Bookings as a topic. Fans who are not purchasing or requiring assistance with their accessible tickets order won’t be serviced on this line.

Click here for more information or how to guides for Ticketmaster

Ticketek 

Simply click on the Accessible filter to view the Accessible Ticketing types available for the event. If this option is not available, please call 1300 665 915 or submit an Accessible Ticket booking form.

Click here for more information and how to guides for Ticketek

If you hold a government issued Companion Card, you may be eligible for a complimentary ticket for your companion to assist you in attending the event (subject to availability). Please note a full priced Ticket must be selected when redeeming a Companion Card ticket. Please follow the same steps outlined in the above Accessible Seating information to secure your tickets and ensure you have your Companion Card at match for sitting by venue staff.

Accessible facilities provided across our venues vary. To ensure you have a great experience at the cricket please click on the venue below to find out more information.

Adelaide Oval

The GABBA

Manuka Oval

MCG

Perth Stadium

SCG

Please download the Australian version of the Ticketek AU app from the App Store or Google Play Store

• Sign into your Ticketek account using the email address you used to purchase the tickets.   
• Tap on the tickets icon (bottom right corner) 
• Select your event to view your ticket order in the Ticketek wallet.   
• If you see a padlock on your ticket, don’t worry.  This is an extra security measure to protect fans and the barcode will be unlocked before the event (we estimate this will be late Sept). 

• When barcodes are unlocked (estimated late Sept), you will be able to share your tickets with others attending with you. 
• In your Ticket Wallet, scroll to find the ticket that you want to share 
• Click on the blue Share button 
• A pop up will appear, enter the email address of the person you want to share the ticket to (it is highly recommended to use an email address over a mobile number). 
• Once shared, it will display in your app who you shared it with.   You can recall tickets at any time by hitting Cancel. 
• The customer who is receiving the ticket will receive an email asking them to accept the ticket (if the customer can’t see the email get them to check their junk or spam folder). The receiving customer will need to create a Ticketek AU account to accept the ticket. 

• We recommend you add your tickets to Apple Wallet or Google Wallet to ensure a smooth match day experience.  
• Your wallet ticket will open and scan even if your mobile is offline, or the mobile network is slow. 
   

• Tickets for cricket matches have been set up with ‘delivery delay’, we estimate this will be lifted late Sept.   
• Your tickets won’t be available until the delivery delay has been removed but they will appear in your Ticketmaster Account / App.   

Please download the Ticketmaster app from the App Store or Google Play Store.

• Sign into My Account using the email address you used to purchase the tickets.   
• Tap “My tickets’ (bottom, second icon in from the right) 
• Select your event to view your seat locations, access or transfer your tickets in the My Events wallet 

• When ‘delivery day’ has been lifted (estimated late Sept), you will be able to share your tickets with others attending with you. 
• Sign into My Account 
• Select ‘M​y Events’​, then tap the event you’d like to transfer tickets for 
• If available, select ‘Transfer’, select the ticket(s) you’d like to send and either select from contacts or manually enter the recipient’s details 
• Ticketmaster will send an email to your recipient to accept their tickets (the person you are transferring the ticket/to, will have to have a Ticketmaster Account or will need to set one up). 
• Your transferred tickets will show in your account as sent. Once the recipient has them you will receive an email confirming it has been accepted. 

We strongly encourage ticketholders to arrive early to allow time for security screening, ticket scanning and finding their seat before the match begins.

The advertised ticket price includes public transport on match day to the following venues: Adelaide Oval, The Gabba, SCG and Perth Stadium.

Passouts are issued at the Match Venue’s discretion. If passouts are not available, ticketholders will need to scan their ticket upon exit and re-entry and will be subject to security screenings upon re-entry.

Please review the Cricket Australia Ticket and Entry Conditions and the relevant venue conditions below to view prohibited items.

• Refund

Refund or exchange of tickets are only applicable if the match has been cancelled, rescheduled, relocated or washed out. Please refer to the National Refund Policy available here to check if you are eligible for a refund.

• Resell

You may resell your tickets at the same price you bought them +10% maximum through the official ticket agents via their resale platform which are available here Ticketek Marketplace and Ticketmaster.

Please note:

• it is an offence to resell (and/or to advertise for resale) any ticket for more than 10 per cent above the face value of the ticket)
• the resale of tickets at a premium is a breach of the Ticket and Entry Conditions, available here.

A breach of these could result in:

Cancellation of all affected tickets without notice; and/or being refused admission to, or evicted from the Venue, without refund of the ticket price or compensation of any kind.

In addition, the resale of tickets in certain circumstances is governed by ticket sales legislation in each state and may attract criminal penalties.

Due to high demand or website traffic, a time limit may be implemented during the checkout process. This gives as many people as possible a chance to purchase tickets.

TIP: To speed through the checkout process, login to your Ticketek/Ticketmaster (pending the match you are buying) account in advance.

There is a purchase limit of 9 tickets per match day, subject to availability.

For Group Bookings of 50+, subject to availability, enquires can be made with Cricket Australia Group bookings here.

For all venues excluding Perth, for bookings larger than the maximum limit, subject to availability, enquires can be made by emailing  Ticketek Australia Group Bookings quoting your pre-sale password.

Alternatively, we suggest you have multiple people register for the Priority Presale and purchase directly online so you do not miss out, noting it is unlikely you will get seats together.

Subject to availability groups bookings are currently available at Adelaide Test - days 3 & 4, Gabba Test - day 4, MCG Test - days 3 & 4, Perth Test days 1 – 4 and SCG Test - day 4.   

Tickets for Day 5 will be available to purchase via the venue's ticket agent at the conclusion of Day 4.  

Entry fees will be donated in full to associated charities. 

At all venues, there are a range of operational matters which require some tickets to be held in reserve seating that subsequently may become available to the public closer to the match. For example, our broadcast requirements, sightscreen etc.

When all tickets currently available for a match or seating category have been allocated to ticketholders, the match or specific seating category will display as ‘Allocation Exhausted’. Additional tickets may become available once operational matters have been finalised closer to match. For matches where public ticket allocations have been exhausted, Premium Experience or Travel Packages may still be available.