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Tickets FAQs

Tickets FAQs

Tickets FAQs

When will tickets go on pre-sale?

The countdown begins! Pre-sale tickets go on sale June 4, register here.

When will tickets go on sale to the public?

Tickets will go on sale to the general public on June 14 2024.

How to buy tickets?

Match information can be found here.

Select the ‘Buy tickets' and you will be taken to the authorised ticket agent to complete your purchase.

Ticketmaster

Marvel Stadium

Perth Stadium

Sydney Showgrounds

University of Tasmania Stadium

Ticketek

All other venues

Please note tickets can be purchased via the web, phone, or at the gate on match day.

Tickets purchased through any other source can be cancelled without notice with no refund or compensation.

How to buy group 20+ tickets?

Match information can be found here. To make an enquiry about purchasing 20 or more tickets for a match day, email the Group Bookings team premiumsales@cricket.com.au including as much information about your request as possible.

Are there Premium Experience/Hospitality packages available?

Yes, there are packages available for selected matches and days. Find out more and speak to one of our sales team here or purchase now through Ticketek or Ticketmaster online. Get in quick, as they are limited.

Are there travel and accommodation packages available?

Yes, there are travel and accommodation packages available, you can find out more at Cricket Australia Travel Office. Get in quick, as they are limited!

Where are the tickets for Day 5 of the Test?

Tickets for Day 5 will be available to purchase via the venue’s ticket agent at the conclusion of Day 4. Entry will be $10. Children aged 15 and under are free, however a ticket must be redeemed for entry and children must be accompanied by an adult.
Entry fees will be donated in full to associated charities for the Sydney Pink Test (McGrath Foundation) and Adelaide Test (Lord Taverners).

Will all tickets be seated together?

Tickets purchased in a single order at the same time will be seated together.

What is the age limit for a child ticket and are these available in all price categories?

For International matches children are classified as 4 – 15 years of age as of the time of the match. Children's tickets can be purchased for most price categories, but not all. Please contact your BBL Clubs as the age limits may differ.

What constitutes a “Family’ for the Family ticket?

A family ticket consists of 2 adults and 2 children. Those attending as a family do not need to be related to each other. Family tickets can be purchased for most price categories, but not all.

How will tickets be delivered?

All tickets will be issued as mobile tickets or print at home tickets from the ticket agent. You will be able to share these with other people you are attending with as well.

Why aren’t all seats available for sale?

At all venues, there are a range of operational matters which require some tickets to be held in reserve seating that subsequently may become available to the general public closer to the match. For example, our broadcast requirements, sightscreen etc.

What are accessible seats and how are these purchased?

This includes wheelchair spaces and enhanced amenity seating. Enhanced amenity seating might be on an aisle, involve less stairs or have more space around the seating position.

Accessible seating can be purchased by calling the ticket agent dedicated phone lines     

Ticketmaster - accessibletickets@ticketmaster.com.au - phone: 1300 446 925

Marvel Stadium

Perth Stadium

Sydney Showgrounds

University of Tasmania Stadium

Ticketek - Visit this page - phone: 1300 665 915

All other venues 

What is a price category?

Each price category is an indication of seat locations in the venues. ‘ ‘A Reserve’’ tickets will generally provide more shade coverage throughout the day and are in a premium viewing position when compared to the lower price categories.

Can I request where my seats are located?

At all times you will be able to select which category you would like to purchase. In peak on sale times, ticket sales may be limited to ‘next best available’, outside of these times there is more flexibility to select your seat/s within the available seating bays.

Is there a way to get a refund or resell a ticket?

Refund

Refund or exchange of tickets are only applicable if the match has been cancelled, rescheduled, relocated or washed out. Please refer to the National Refund Policy available here to check if you are eligible for a refund.

Resell

You may resell your tickets at the same price you bought them for, however the resale of tickets at a premium is a breach of the Ticket and Entry Conditions, available here. A breach of these could result in:

Cancellation of all affected tickets without notice; and/or being refused admission to, or evicted from the Venue, without refund of the ticket price or compensation of any kind.

In addition, the resale of tickets in certain circumstances is governed by ticket sales legislation in each state and may attract criminal penalties.

Does the ticket cover public transport to the venue?

The advertised ticket price includes public transport on match day to the following venues: Adelaide Oval, The Gabba, SCG and Perth Stadium.

The West Test Hill FAQs

The West Test Hill presented by NRMA Insurance is a family friendly, three-tiered grass area that takes over four bays at Perth Stadium, welcoming up to 500 patrons at a time.

Fans that buy a ticket and attend The West Test will be encouraged to dress in team colours for a chance to enjoy some cricket from the WACA Ground inspired hill at no extra cost.

The Hill will open when gates open, hosting a morning and afternoon timeslot on each day of play. Information to access The West Test Hill will be shared with ticket holders in pre-match communications and on the big screen in stadium throughout each day of the match.

How can I access the hill?
Buy a ticket to the West Test and come dressed in your team colours for your chance to access the Hill. Fans will be selected as they enter the stadium and will be offered a wristband to spend a timeslot on The West Test Hill. Throughout the day, information will be shared via ground announcements and the big screen.

Can I take F&B onto the hill?
There will be no food or beverage outlets on the Hill. However, timed pass outs will be available for fans that leave the Hill and go to purchase food and beverages from surrounding facilities to bring onto the hill. A reminder that The West Test Hill is a family friendly zone so responsible consumption of alcohol applies and will be strictly monitored.

Can I pay to access the hill?
While the aim is for as many fans to enjoy the hill as possible, tickets cannot be purchased to guarantee a spot.

How long can I spend on the hill / can I be there all day?
Those that receive entry to the Hill will be given a wristband for either the morning or afternoon timeslot. Morning timeslot: gates – 2.10 PM Afternoon timeslot: 2.30 PM – stumps.

What will be available on the hill?
A great spot to watch the cricket and take in all the action of The West Test. There will be shaded seating, picnic blankets and activities for the kids in the afternoon.

Is the hill accessible to people in wheelchairs?
Yes, entry to the hill is accessible for people in wheelchairs.

Is it family friendly?
Yes. The West Test Hill will cater for all fans, especially families with young children.

Do I need to be in team colours to get access to the hill?
Team colours are not mandatory to access the hill, however it will increase your chances of being noticed and offered a spot on the Hill. We encourage your best Australia and Pakistan outfits to support your team.

What happens when the hill reaches capacity?
Fans are encouraged to arrive early for the best chance to get on the hill. Once the hill reaches capacity, fans will be admitted as others leave.